ColdstreamKit is committed to protecting your privacy when you use our website.
This policy explains how and why we collect your information, what we do with that information and the control you have over our use of it.
Please note that ColdstreamKit does not send marketing emails.
When you purchase something from our shop/website, as part of the buying and selling process, we collect the personal information you submitted to us (when you completed the order) such as your name, address and email address.
When you browse our shop/website, we automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
ColdstreamKit do not send marketing emails.
How do we get your consent?
When you provide us with personal information to complete a transaction or place an order, you are giving your consent for ColdstreamKit to collect and use your information for that specific reason only. ColdstreamKit will only store the information you supply for 6 years and then it is deleted.
How do you withdraw your consent?
You can withdraw your consent at any time, to do so, please email ColdstreamKit at Shop@ColdstreamKit.co.uk or by post to ColdstreamKit at 2 Well Place, Cwmbach, Aberdare, Rhondda Cynon Taf, South Wales, CF44 0PB and ask us to delete any information that you have supplied to us in the past. If you can't email or write you can send us a message through the 'contact page'.
We may disclose your personal information if we are required to by law.
ColdstreamKit is hosted by 123Reg Internet Services. They provide us with the online e-commerce platform that allows us to sell our products and services to you. When you place your order the data you enter is stored on a secure server behind a firewall at 123Reg Internet Services.
What is a Cookie?
Cookies are small text files that are placed on your computer by websites that you visit.
They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Cookies do not contain malicious software programs, spyware or viruses and are used as a means to collect an end user’s information in order to improve the user experience, by making the interaction between the user and the website faster and more personalised, by ‘remembering’ a user’s activity for the duration of the visit to the site ‘Session cookie’.
What are Session Cookies?
These are temporary cookies which are deleted when you close your browser or leave your session on ColdstreamKit or in the product or service. We use session cookies on our site to identify and track users. Our session cookies may also contain your name and email address.
What information is collected?
The following information is collected in a cookie:
• Your IP Address. This is a string of numbers unique to your device that is recorded by the ColdstreamKit web server, when you request any page or component on the website. This information is used to monitor your usage of the website.
• Data recorded by the website, which allows ColdstreamKit to ‘recognise’ you to optimise the session performance.